Privacy Policy – rainbets-au.com 🔏
Your privacy matters to Rainbet. This Privacy Policy explains how rainbets-au.com collects, uses, stores, and protects personal information submitted by Australian players. By using our platform, you consent to the practices described below.
Who We Are
🏢 Data Controller
Rainbet is operated by RBGAMING N.V., incorporated in Curaçao. For all privacy-related enquiries, you can contact our support team via live chat on rainbets-au.com.
What Data We Collect
📋 Types of Information Collected
| Category | Examples |
| Account Data | Name, email, date of birth, username |
| Financial Data | Crypto wallet addresses, transaction history |
| Technical Data | IP address, browser type, device information |
| Behavioural Data | Game history, session duration, bet patterns |
| Communication Data | Live chat logs, support emails |
Rainbet collects only the data necessary to deliver, improve, and secure our services. We do not sell your personal data to third parties for marketing purposes.
How We Use Your Data
🔍 Purposes of Processing
- Account management — to create, maintain, and secure your Rainbet account
- Payment processing — to verify and process crypto deposits and withdrawals
- Responsible gambling monitoring — to identify at-risk behaviour and intervene appropriately
- Fraud prevention & security — to detect and prevent suspicious or fraudulent activity
- Legal compliance — to meet obligations under applicable gaming and data protection laws
- Customer support — to respond to your queries efficiently
Cookies & Tracking
🍪 How Rainbet Uses Cookies
Rainbet uses cookies and similar tracking technologies to:
- Remember your login session and preferences
- Analyse platform performance and usage patterns
- Display relevant promotional content
- Prevent unauthorised access to your account
You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of rainbets-au.com.
Data Sharing & Third Parties
Rainbet may share your data with trusted third parties only in the following cases:
- Payment processors required to handle transactions
- Game providers supplying casino content (e.g., live dealers, slots)
- Regulatory authorities when required by law
- Fraud detection services to protect platform integrity
All third-party partners are contractually obligated to protect your data in line with applicable privacy standards.
Data Retention & Your Rights
⚖️ Your Privacy Rights (AU Players)
- ✅ Access — request a copy of the personal data we hold about you
- ✅ Correction — request inaccurate data be corrected
- ✅ Deletion — request erasure of your data (subject to legal retention requirements)
- ✅ Restriction — request that we limit how your data is processed
- ✅ Portability — receive your data in a structured, machine-readable format
Data is retained for as long as your account is active and for a minimum of 5 years after account closure, in compliance with gaming and anti-money laundering regulations.
Security Measures
🔒 How We Protect Your Data
Rainbet employs industry-standard security measures including:
- SSL/TLS encryption across all data transmissions
- Two-factor authentication (2FA) for account access
- Secure crypto wallet infrastructure for all financial operations
- Regular security audits and vulnerability assessments
No system is 100% impenetrable, but Rainbet is committed to maintaining the highest standards of data security for all AU players on rainbets-au.com.
Changes to This Policy
Rainbet reserves the right to update this Privacy Policy at any time. Material changes will be communicated via email or platform notification. We recommend reviewing this page periodically to stay informed.
